TIAA Global Business Services India appoints Oindrila Majumdar as new CEO

Jayant Patwardhan to become CEO

Mumbai, India, September 21, 2022 /PRNewswire/ — TIAA Global Business Services (GBS) Indiathe Global Capability Center of TIAA, a leading provider of secure retirement and results-based investment solutions to millions of people and thousands of institutions Oindrila Majumdar effective as the new Chief Executive Officer Monday October 3rd. She will get in touch Sastry DurvasulaChief Information and Client Services Officer at TIAA.

TIAA is accelerating its strategy to lead in lifetime income, delight its customers and empower the way the company works with digital-first, cloud-first and enterprise-wide shared services. Since its inception six years ago, TIAA GBS India has played an important role within the broader TIAA organization, delivering exceptional performance with the highest level of operational excellence. With over 2,700 employees in Bombay and PuneTIAAs India arm continues to play an integral role in the global capabilities strategy as it builds technology, customer services and enterprise-wide shared services across all lines of business and corporate functions. This includes the recent opening of the new office in Bombay and planned expansion Pune Campus.

Majumdar joined TIAA GBS India in 2018 and has since played a key role in leading key customer service and technology roles in the Retirement Services and Nuveen Asset Management businesses. She acts as campus director Pune and Chair of Corporate Social Responsibility Committee of TIAA GBS India to make an impact in local communities. She brings over 25 years of experience working at organizations such as Deutsche Bank, where she has held senior positions for over 10 years, Fidelity Investments and Standard Chartered Bank.

“Throughout my time at TIAA GBS India, I have been impressed by the dedication of our people and their passion for helping clients achieve their goals,” said Oindrila. “I look forward to working with my colleagues around the world to continue to excel and advance our talent pipeline for the future.”

Former CEO Jayant Patwardhan becomes Executive Chairman of TIAA GBS India. Since joining the organization in 2016, he has helped grow it from a team of three to a fully staffed center of excellence. His empathetic and determined leadership has been instrumental in managing the pandemic and TIAA GBS India received GPTW’s Great Places To Work recognition that year.

“It’s an exciting time at TIAA,” he said Sastry Durvasula, Chief Information and Client Services Officer. “Jayant has built a strong foundation for the future and I am confident that Oindrila will match Oindrila’s leadership, clear purpose and energy in leading TIAA GBS India into the next phase of strategic growth and increased global capabilities.”

About TIAA GBS India:

TIAA Global Business Services (GBS) India delivers high quality global technology, operations and shared services to TIAA’s businesses and employees. TIAA GBS India staff work closely with colleagues in the US and around the world to meet the needs of the ever-growing customer base.

About TIAA

TIAA is a leading provider of secure retirement and results-based investment solutions to millions of people and thousands of institutions. It is the #1 nonprofit bond market1paid more than $6.4 billion in lifetime earnings to retired customers in 2021 and has $1.2 trillion in assets under management (as of June 30, 2022)2.

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  1. away July 21, 2022. Based on data in PLANSPONSOR’s 403(b) 2022 DC Recordkeeping Survey, combined 457 and 403(b) data.
  2. away June 30, 2022 The assets under management of the Nuveen Investments subsidiaries and the TIAA investment management teams are $1,222 billion.

©2022 Teachers Insurance and Annuity Association of America-College Retirement Equities Fund, 730 Third Avenue, New York, NY 10017


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