MILWAUKEE, September 20, 2022 /PRNewswire/ — The Milwaukee Bucks and artificial intelligence (AI) provider GameOn Technology have partnered to offer Bucks fans an interactive AI chat experience.
The new chat feature on the Bucks website and mobile app will consolidate information about the Bucks and Fiserv forums into one AI chat, making it easier for fans to get quick answers to frequently asked questions. It enables the Bucks to respond to requests in real-time and provide a rich conversational and content experience focused on guest engagement in the Fiserv Forum and Deer District.
“We are excited to partner with GameOn and integrate their technology into our platforms,” said Bucks Chief Technology and Strategy Officer Robert Cordova. “GameOn will help us scale through AI to provide the ultimate experience for all of our guests.”
“We’re thrilled to be working with The Bucks because of their commitment to providing cutting-edge, fan-centric innovation year-round,” said Richard Cheng, President of GameOn Technology. “Whether focusing on an immediate opportunity to automate fan requests for guest support, or leveraging conversational AI to drive more personalized fan experiences, the Bucks organization’s vision fits perfectly with the innovative spirit of GameOn technology now and in the future. “
The chat also offers ticketing, merchandise and team information. In addition, fans can access league news and fixture schedules directly in chat, highlight videos and player stats.
“We are committed to improving the digital experience and the relationship with our fans,” said Ray Daryabigi, Bucks vice president of experience. “This new technology allows us to expand our customer reach and continue to have meaningful, positive interactions with fans in real time.”
GameOn chat is expected to be live on the Bucks website and mobile app by the start of the Bucks season.
About GameOn Technology
Based in San Francisco, GameOn was founded in 2014 with a shared passion for developing innovative messaging products for the broadcast media world. Using its proprietary bot platform ChatOS, GameOn has designed, developed and launched business solutions for many of the world’s largest sports, lifestyle and media companies and has become an industry leader in user engagement, engagement and monetization in the application space. Some of the world’s most recognized brands such as the NBA, NHL, PGA, ATP Media, Arsenal FC, Sky Sports and TIME Inc. partner with GameOn to deliver tailored, rich customer experiences across the world’s major chat application platforms. GameOn has been recognized for its work in technology and sports, receiving awards from outlets such as Fast Company and the Sports Technology Awards. The company is Pre-Series B and has investors that include Quest Ventures and Mirae Asset Venture Investment. To learn more, visit www.gameontechnology.com.
Jasmine MayoHead of Communications, GameOn Technology[email protected]
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