Alibaba Cloud, the digital technology and intelligence backbone of Alibaba Group, announced its latest international strategic roadmap at the Alibaba Cloud Summit 2022.
During the three-day summit in Phuket, Thailand, the cloud provider unveiled new products to support enterprise technology innovation, a $1 billion investment in a global partner ecosystem upgrade, and enhanced customer services to provide comprehensive support throughout To offer a customer’s digitization process.
As more companies move to the cloud and the demand for cloud services in a hybrid environment increases, Alibaba Cloud has, according to a statement. This series of new products aims to offer enterprise customers a broader range of cloud services covering networking, storage and computing power.
Cloud Enterprise Network (CEN) 2.0, the newly available network services, provides global intelligent networks to support the global expansion of enterprises. CEN 2.0 supports ultra-large network capabilities with higher availability, lower latency, enhanced security feature and greater flexibility in enterprise pricing options compared to the previous version.
Alibaba Cloud has also unveiled a storage product called ESSD Auto PL, which provides block storage services and supports auto-scaling in seconds to enable businesses to handle sudden spikes in traffic. As the world’s leading auto-scaling Elastic Block Storage product, it offers up to one million IOPS (input/output operations per second), well above the industry average.
Lindorm, the cloud-native multi-model database developed by Alibaba Cloud, successfully supported Alibaba Group’s 11.11, the world’s largest shopping festival, last year. Designed for fusion processing needs for wide tables, time series, spacetime and various unstructured data, Lindorm also supports customers in various industries in China – including automotive, financial and manufacturing – thanks to its high availability and low storage costs.
Alibaba Cloud also introduced ACK One (Alibaba Cloud Distributed Cloud Container Platform), a multi-region, multi-cluster container management platform to provide enterprises with a consistent management, deployment and operations experience.
It enables users to implement container cluster management, resource planning, data disaster recovery, and application delivery through a unified platform, be it in a public cloud, a private cloud, or an on-premises environment. ACK One is the latest addition to ACK Anywhere, the Alibaba Cloud Container Service for Kubernetes. Earlier this year, Alibaba Cloud was named a “Leader” in The Forrester Wave™ Public Cloud Container Platforms Q1 2022 for the first time among the eight major industry players evaluated.
To support enterprise hybrid cloud needs, CloudBox integrates Alibaba Cloud’s public cloud infrastructure technologies such as compute, storage and networking to provide enterprises with fully managed cloud services for deployment close to customers’ premises. CloudBox provides a consistent experience as Alibaba Cloud’s public cloud while meeting enterprise demands for on-premises computing and low-latency computing power. CloudBox is designed for multinational companies with operations in China.
Alibaba Cloud has expanded its capabilities in computing, storage, networking and security. For example, the recently announced Cloud Infrastructure Processing Unit (CIPU), a dedicated processing unit built for the Apsara Cloud operating system, can reduce network latency down to five microseconds and improve computing performance in data-intensive AI and data analytics scenarios by up to 30 percent.
Prioritizing partner benefits to build an inclusive technology ecosystem
With its revised ecosystem strategy, Alibaba Cloud has announced plans to invest US$1 billion over the next three fiscal years to support partners’ technological innovation and market expansion with Alibaba Cloud. This investment consists of financial and non-financial incentives such as financing, rebates and go-to-market initiatives.
To accelerate partner growth, Alibaba Cloud also launched a “Regional Accelerator” program to provide partners operating in different markets with a localized business model for collaboration. The model is based on factors such as a market’s technical maturity level, vertical orientation, digitization needs and business requirements, with the aim of increasing partners’ income and strengthening their technical expertise. Alibaba Cloud ecosystem partners including resellers, technology partners (ISV, SaaS and SI), service and consulting partners can benefit from the program.
“Partners have always been an important focus for Alibaba Cloud, and we are committed to actively supporting them in our ongoing joint development and value creation – both technologically and commercially – to further strengthen our mutual customers,” said Selina Yuan, Alibaba Cloud Intelligence International President. “Our revised partner strategy prioritizes the growth of our partners. By continuing to support our partners’ business expansion, we can build an inclusive ecosystem that benefits partners and customers alike.”
To address complications in partners’ international business operations, Alibaba Cloud has also updated its collaboration model with its ISV partners, focusing on improving industry collaboration, standardizing the go-to-market process and accelerating the integration of technical solutions to increase efficiency lies. Looking ahead, Alibaba Cloud hopes to recruit more financial services, retail, internet, and manufacturing ISVs to co-develop products and support customer innovation.
Alibaba Cloud currently works with around 11,000 partners worldwide, including Salesforce, VMware, Fortinet, IBM and Neo4j.
In order to provide comprehensive cloud-based solutions and services to all customers, Alibaba Cloud also launched a “Global Delivery and Service Program” to improve the cloud adoption process for customers. As part of the program, three customer service centers were opened in Kuala Lumpur (Malaysia), Porto (Portugal) and Mexico City (Mexico) to assist customers with their cloud adoption and provide timely and regionalized cloud migration and consulting services.
In addition to the Customer Service Centers, Alibaba Cloud has established three Service Delivery Centers in Kuala Lumpur (Malaysia), Dubai (United Arab Emirates) and Hong Kong (Greater China) to provide additional technological support to its regional offices and customer projects for delivery in Asia Pacific Space and the Middle East, Europe and Africa.
During the summit, Alibaba Cloud signed nearly 30 agreements to help customers and partners accelerate their digital innovation capabilities with leading cloud computing technologies.
In collaboration with JP Games, Japan’s leading game development studio, Alibaba Cloud has unveiled a range of new services to create virtual spaces and realistic avatars for global customers venturing into the Metaverse.
Together with MetaverseXR, Thailand’s leading metaverse company, Alibaba Cloud has launched a comprehensive suite of metaverse solutions for the Thai market to meet growing local demand to embark on a Web 3.0 journey.
Alibaba Cloud has also partnered with UMG Group in Myanmar to help drive the country’s digital transformation – particularly in traditional industries.
With Singapore-based BeLive and VisionTech, Alibaba Cloud is expanding its regional reach into the media and fintech verticals.
Alibaba Cloud partners with OnFinality, a leading New Zealand-based blockchain infrastructure provider, to offer robust cloud computing capabilities and a strong global network for Web 3.0 developers looking to scale globally.
More than 300 Alibaba Cloud customers and partners around the world are attending the summit, including Accenture, Tiger Brokers, DANA, Thai Data and Lala Station.
Founded in 2009, Alibaba Cloud provides customers worldwide with a full suite of cloud services including elastic computing, database, storage, network virtualization services, large-scale computing, security, management and application services, big data analytics, a platform for machine learning and many more IoT services.
According to IDC, Alibaba has maintained its position as the world’s third-largest public cloud IaaS service provider since 2018. According to Gartner, Alibaba is the world’s third-largest and the leading IaaS provider in Asia-Pacific by revenue in US dollars as of 2018.
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